Back in May of this year, Google showcased to the world their ‘Duplex’ Artificial Intelligence system for accomplishing real world tasks. Google showed a system that sounded just as human as a human, littering its sentences with ‘ums’ and ‘ahs’ and upwards inflections. Was this a glimpse of our near future?
From Google in their blog announcement for the technology: “Today we announce Google Duplex, a new technology for conducting natural conversations to carry out “real world” tasks over the phone,”
“The technology is directed towards completing specific tasks, such as scheduling certain types of appointments.”
There is an interesting write up about Duplex on the Hearing like Me site.
With Google Glass having been launched to the world back in 2012 and thoughts of this potentially being a way to help visually impaired… to this technology now being unsupported and unavailable. Will this natural conversation make an impression in a positive way or are people going to reject it?
Watch the video to decide for yourself:
More information from Google’s blog: https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html
Currently a few months after launch, there is already some backlash into the thought that we are being ‘fooled’ into believing that this is a ‘real person’. Now google is modifying the assistant to identify itself as an assistant and not a human… does this early argument indicate that it may also never come to be implemented fully? Watch this space!
Please comment below if you want to share your thoughts on this.